Virtual University provides call center services to KyEducators.org. Services
include help with online registration, information on modules, academic
advice, and access to your online modules. Staffed by trained, caring
and responsive people, the KYVC Call Center is a way to communicate with
KYVC & EPSB staff.
- KYVC Help Desk
The KYVC Help Desk can assist with:
- logon or account problems
- using course tools
- solving technical problems
as well as answer other inquiries.
Toll Free: 1-877-740-4357
Call Center: Monday - Thursday 8 a.m. to 5 p.m. ET, Friday 8 a.m. to 4:30 p.m. ET
Technical Help Desk: 24/7
Submit questions online anytime at the KYVC Online Help Desk.
- KYVL Reference Librarian Help
The KYVL reference librarians support all KYVC students and Kentucky
residents and can assist you with your research, show you how to find
specific information, answer questions about the KYVL, and more.
Toll Free: 1-877-588-5288
Monday - Friday, 8 a.m. to 5 p.m., ET
You may also access reference
librarian assistance online at anytime.
- Computer Requirements
Systems should meet a minimum set of requirements in order to insure the best online experience possible. Go
to our computer requirements page to view our minimum standards
and to have your computer evaluated.